It takes more than a good product to succeed
Helping
new equipment transition successfully from development to the real
world by creating effective training curriculums and materials.
We
specialize in equipment that must be used by people who’s education,
job skills or focus are far removed from the engineers that created the
equipment.
Equipment is blamed even if the customer uses it ineffectively or incorrectly.
- Equipment considered hard to use does not get used!
- Hard to use equipment is pushed aside
- Frustrated and unhappy customers walk away
Often good equipment will not get past early stage trials because it is considered difficult to use and/or too hard to train.
- Difficult to train = high fielding costs
- Effective training lowers customer costs and improves satisfaction
Solution — Create effective training materials and programs.
Transferring the skills necessary to use your equipment to its full capacity and increase field success and future orders requires far more than having your engineers write an operating manual.
SEI will create effective training materials and guide your equipment through its early fielding trails. Our equipment training is:
- Suitable for all skill levels
- Quick and easy to convey
- Train-the-Trainer programs
SEI will make your customers successful in applying your equipment and that will make you successful.